Bad Debt Recovery

Healthcare revenue cycle leaders have enough to do without having to worry about collection procedures or vendor performance. Turn to a partner with a proven track record of collecting and resolving millions in bad debt every month for hospitals, health systems and physician groups nationwide!

For nearly 35 years, AMCOL SYSTEMS has been providing collection solutions to hospitals, health systems and physicians groups. Quality control, extensive employee training, and industry certification credentials set our services apart from other agencies. Thumb print recognition access, restricted building entry, and 24/7 monitoring devices mean PHI data is as safe as possible. Employee-owned means each AMCOL SYSTEMS team member has a vested interest in getting results for you.

AMCOL SYSTEMS Bad Debt Recovery Advantages:

• Solutions oriented collection approach with focus on account resolution and patient retention
• Successful collections without patient complaints
• High volume calling and collection statement processing to reach all available consumers
• Account segmentation allows for focus on accounts that have a better opportunity to pay
• IVR payment processing for 24/7 collection opportunity
• Charity care policy integration
• Quality performance through consistent auditing activities
• Intensive 5-week collector training course with a 90% or higher requirement to graduate
• Digital call recording of all in-bound and out-bound phone traffic
• HIPAA compliant processing
• Client access to infoPORT™, our proprietary web portal application for 24/7 point and click desktop access to your accounts
• Low cost collection solutions are available in addtion to traditional contingent fee services